Refund policy

We really hope you love your purchase, but if for some reason you do not, we’d be happy to provide you with a refund. Do keep in mind that handmade products will always carry some inconsistencies in print and colour due to the nature of the process and human involvement. Such variations are not considered faults or defects. 

Please note our returns process & refund policy below -  

• To start a return, please email us at sales@samaveda.world indicating your order number and reason for return. We will review the return request 

  We have a 14 day return policy, which means you have 14 days after receiving your item to request a return.
  
  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
  

  If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 
  
  You can always contact us for any return question at sales@samaveda.world

  
  

  Shipping Costs & Returns

  If you paid for shipping on your original order, the original shipping charge is non-refundable.

  If your order qualified for free shipping, the original shipping cost we covered will be deducted from your refund when items are returned.

   

   Damages and issues
  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

  
  

  Exchanges
  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

  Refunds
  

• We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
  If more than 15 business days have passed since we’ve approved your return, please contact us at sales@samaveda.world 

   

• Once we have received the item, we will process the refund back to your original method of payment. Please allow 2-5 working days for your bank to process the refund. Original shipping fees are non-refundable.

 

For international returns, please email sales@samaveda.world You will be sent a pre-paid returns label to send your order back. Please note that the cost of this label will be deducted from your final refund.

Please note that for international orders, we are unable to refund any duties or taxes payments.